Contact Us
We're here to help with any questions about our platform, games, or responsible gaming resources. Our team is available 24/7.
Get in Touch
Email Support
help@victorydome.com
Send us your questions, concerns, or feedback. We respond to all inquiries within 24 hours.
Support Hours
24/7 Email Support
Our support team monitors emails around the clock to provide timely assistance when you need it.
Response Time
Within 24 Hours
Most inquiries receive a response much faster, but we guarantee a reply within 24 hours of receipt.
Send Us a Message
Use the form below to send us your questions, feedback, or concerns. We'll get back to you as soon as possible.
Frequently Asked Questions
Find quick answers to common questions before contacting support
Account Questions
Registration, login issues, account verification, and password reset information.
Gaming Questions
How games work, virtual currency system, rules, and gameplay information.
Responsible Gaming
Setting limits, self-exclusion, support resources, and healthy gaming practices.
Additional Support Resources
If you need help with responsible gaming or have concerns about gaming habits, these resources can provide additional support:
Responsible Gambling Council
Professional help and resources for gambling-related concerns.
Visit WebsiteConnexOntario
Free and confidential health services information for Ontario residents.
Visit WebsiteProblem Gambling Helpline Ontario
24/7 confidential support for gambling-related problems.
Visit WebsiteNeed Immediate Help?
If you're experiencing a mental health crisis or emergency, please contact your local emergency services or crisis helpline immediately. Our customer support is for platform-related questions only.