Our Commitment to Responsible Gaming
Social gaming should be entertaining and fun. We provide tools and resources to help you maintain healthy gaming habits.
Essential Principles
"Social gaming should never be seen as a way to make money"
Social gaming can be habit-forming. Our platform uses virtual currency only, with no real-world value, but we still encourage responsible gaming practices for your entertainment and well-being.
Responsible Gaming Guidelines
Set a Budget
Decide how much you're comfortable spending on entertainment before you start. Even for virtual currency, set limits that work for your lifestyle.
Set Time Limits
Gaming should fit into your life, not take over. Set daily and weekly time limits that allow for other important activities.
Never Chase Losses
Remember: virtual currency has no real value. Don't try to "win back" virtual losses by spending more time or money.
Take Regular Breaks
Step away from gaming regularly. Fresh air, exercise, and social activities help maintain a healthy balance.
Play with a Clear Mind
Avoid gaming when stressed, upset, or under the influence. Make decisions about gaming when you're thinking clearly.
Seek Help When Needed
If gaming stops being fun or becomes a concern, reach out for support. Help is available and there's no shame in asking.
Available Responsible Gaming Tools
We provide comprehensive tools to help you maintain control over your gaming experience.
Time Limits
Set daily, weekly, or monthly time limits for your gaming sessions. Automatic reminders help you stay on track.
Spending Controls
Set limits on optional virtual currency purchases to maintain control over entertainment expenses.
Session Break Reminders
Automatic reminders during extended gaming sessions to encourage healthy break habits.
Self-Exclusion
Temporary or permanent account restrictions when you need a break from gaming activities.
Activity History
Review your gaming activity, time spent, and virtual currency usage to stay informed about your habits.
Account Alerts
Receive notifications about your gaming activity, limit approaching, and responsible gaming tips.
Gaming Habits Self-Assessment
Reflect on your gaming habits with these questions. If you answer "yes" to several, consider using our support resources.
Quick Self-Assessment
If you answered "yes" to 2 or more questions, consider reaching out for support.
Professional Support Resources
If you're concerned about your gaming habits or need support, these professional organizations can help.
Responsible Gambling Council
Expert resources, research, and support for responsible gambling practices across Canada.
Services: Online resources, self-help tools, professional referrals
Visit RGC WebsiteCentre for Addiction and Mental Health (CAMH)
Canada's largest mental health teaching hospital, providing specialized addiction and mental health services.
Services: Clinical services, online resources, crisis support
Visit CAMH WebsiteGambling Support BC
Confidential support services for individuals and families affected by gambling in British Columbia.
Services: Counseling, family support, online chat, helpline
Visit Gambling Support BCConnexOntario
Free, confidential health services information for Ontario residents, including mental health and addiction services.
Services: 24/7 helplines, service locator, online chat
Visit ConnexOntarioProblem Gambling Helpline Ontario
24/7 confidential support for individuals and families affected by problem gambling in Ontario.
Services: Crisis support, counseling referrals, online resources
Visit Helpline WebsiteLocal Support Services
Many provinces have local addiction and mental health services available through community health centers.
Services: In-person counseling, support groups, family programs
Contact Us for Local ResourcesWarning Signs to Watch For
Be aware of these potential warning signs that gaming may be becoming problematic
Time-Related Signs
- • Playing longer than intended
- • Losing track of time while gaming
- • Gaming late into the night
- • Neglecting sleep for gaming
Emotional Signs
- • Feeling anxious when not gaming
- • Using gaming to cope with stress
- • Mood changes around gaming
- • Irritation when interrupted
Social Signs
- • Avoiding social activities
- • Hiding gaming activity
- • Relationship conflicts over gaming
- • Isolation from friends/family
Responsibility Signs
- • Neglecting work or school
- • Missing important obligations
- • Declining performance
- • Avoiding responsibilities
If You Notice These Signs
Don't wait - reach out for support early. The sooner you address concerns, the easier it is to maintain healthy gaming habits.
Get Help NowNeed Help? We're Here for You
Remember: asking for help is a sign of strength, not weakness. Support is available 24/7.
Customer Support
Email: help@victorydome.com
Response Time: Within 24 hours
Availability: 24/7 email monitoring
Contact SupportCrisis Resources
Crisis Text Line: Text HOME to 686868
Canada Suicide Prevention: 1-833-456-4566
Emergency: Call 911
For immediate mental health emergencies
Family Support
Support is available for family members and friends affected by gaming concerns.
Family Resources: Many organizations offer specific programs for families
Family ResourcesRemember
Social gaming should be fun and entertaining. If it stops being enjoyable or becomes a source of stress, it's time to take a break and seek support. You're not alone, and help is always available.